Danny C. Yu

5555 20^th Ave. South

Seattle, WA 98108

Home:  (206) 767-3289

PCS (Cell):     (206) 579-5837

Email: [email protected]

Areas of Knowledge:                                          

Operating systems:                              DOS, Win 3.x, Win95, Win 98, and minor *nux experience.

Internet software:                                Pine, Lotus cc: Mail, Telnet, FTP, FSP, mIRC, Netscape 4.x, IE 4.0

                                                                ReachOut FXP and Shell extensions.

Misc. Software:                                    MS Office (Word, Excel, PowerPoint), WordPerfect, Lotus

                                                                Notes, PageMaker, Lotus Smart Suite, All Norton-related Utilities,

Various Publishing Software, most Anti-Virus Software, CDR software, Windows Audio Devices, Microsoft Front Page, basic video editing/streaming knowledge.

Hardware:                                              x86 (PC compatible) Platforms            Pentium Platforms

                                                                Apple Macintosh Platforms               Network Systems

Skills:                                   Self-managed                           Technical and professional leadership abilities

                                                                Superior knowledge of the Internet

Experience:

Aug. 1997                              Office Max, Seattle, WA. 

To                                           Sales Associate

Present                                   Provide Technical Support and Information to Customers (20+ hours/week)

1.                    Part of the team that made Office Max one of the best Office stores in Washington.

2.                    Helped contribute to record sales in August – November.

3.                    Answer Customer calls and questions

4.                    Assemble computers, displays, sound and film equipment.

May 1998                               Merrill Lynch Financial Planning Services, Seattle, WA

To                                           Research Internship

Jun. 1998                                1.             Conduct extensive stock-research on-line

        File Organization

2.                Presenting preparations and arrangements

3.                Clerical office work

Feb. 1998                               Dial America Incorporated, Seattle, WA  284-5161

To                                           Telephone Sales Associate (20+ hours/week)

Mar. 1998                               Make Telephone Sales

1.                    Make telephone sales calls

2.                    Record customer information

3.                    Improvisation and coordination skills constantly put to the test.

4.                    Among the top 10 sales persons for the duration of the time there.

5.                    Customer satisfaction rating is 100%

Nov. 1997                              New Horizons Computer Learning Center, Bellevue, WA. 256-9934

To                                           Network Analyst/Specialist (20+ hours/week)

Dec. 1997                               Maintain network structure

1.                    Part of the Technical Support team, includes immediate response to users’ problems.

2.                    Project management assistance.

3.                    Participate and help in planning for new operations/expansions.

4.                    Assist managing facilities

5.                    Assist in controlling assets.

6.                    Network Maintenance.

7.             New computer assembly

Education: Currently a senior at the University of Washington (Business: Marketing/Human Resources).  Also pursuing a Major in Chinese Linguistics.

Graduation date:  June 2003

References:

Qi-Wen Lei, Network Administrator, Cegelac Corp.

[email protected] or (206) 722-8779

Amy Weng, Owner, Rebecca’s Market.

(206) 762-6743

Scott Smolinsky, Senior Financial Consultant/ Asst. Vice President, Merrill Lynch Private Clients Group.

[email protected] or (206) 464-8573